Terms and Conditions
These Terms and Conditions govern the use of Betanora Casino and all services, games, and promotions offered through the platform. By registering an account and using the site, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must refrain from using the platform.
Eligibility
To register and play at Betanora Casino, the following eligibility criteria must be met:
- You must be at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is higher.
- You must be a resident of a jurisdiction in which online gambling is legally permitted.
- You must not be a resident of any country listed on Betanora’s restricted territory list.
- You must not be an employee, contractor, or close relative of an employee of Betanora Casino or any of its software and service partners.
Betanora reserves the right to request proof of age and identity at any time. Accounts found to be registered by underage players will be immediately closed and any funds forfeited.
Account Registration
Each player may hold only one active account. Duplicate accounts are prohibited and will be closed. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account.
You must notify Betanora immediately at support@betanora.org if you suspect unauthorised access to your account. Betanora accepts no liability for losses arising from a player’s failure to secure their account credentials.
Deposits and Withdrawals
Deposits
- All deposits must be made from payment methods registered in the player’s own name.
- Betanora does not accept deposits made on behalf of another person.
- Minimum deposit amounts vary by payment method. Details are available in the cashier.
Withdrawals
| Payment Method | Minimum Withdrawal | Processing Time |
|---|---|---|
| E-Wallets | €10 | Up to 24 hours |
| Credit/Debit Cards | €20 | 1–3 business days |
| Bank Transfer | €50 | 3–5 business days |
- Withdrawals are subject to identity verification checks before processing.
- Betanora reserves the right to request additional documentation before releasing funds.
- Any bonus funds that have not met wagering requirements will be forfeited on withdrawal.
Bonus Terms
All bonuses and promotions are subject to specific terms and conditions published alongside each offer. General conditions applying to all bonuses include:
- Bonuses are available to eligible players only. Betanora reserves the right to determine eligibility at its discretion.
- Wagering requirements must be met within the validity period. Expired bonuses are forfeited.
- Maximum bet restrictions apply while a bonus is active. Exceeding the maximum stake may result in bonus cancellation and forfeiture of associated winnings.
- Betanora reserves the right to cancel, modify, or withdraw any promotional offer at any time.
- Bonus abuse, including the use of multiple accounts or coordinated wagering strategies to exploit promotions, will result in account suspension and forfeiture of funds.
Responsible Gambling
Betanora Casino is committed to promoting responsible gambling. The following tools are available to all registered players:
- Deposit limits – Daily, weekly, and monthly limits configurable from account settings.
- Loss limits – Caps on net losses over defined periods.
- Session time limits – Automatic session end after a defined duration.
- Self-exclusion – Voluntary exclusion periods from 30 days to permanent.
- Reality checks – Periodic on-screen notifications during active sessions.
Players experiencing difficulties with gambling behaviour are encouraged to contact the National Problem Gambling Helpline at 1-800-522-4700 or email support@betanora.org.
Prohibited Activities
The following activities are strictly prohibited and may result in immediate account suspension, fund forfeiture, and referral to appropriate authorities:
- Fraud, collusion, or any form of cheating.
- Use of automated software, bots, or scripts to interact with the platform.
- Exploitation of software errors or glitches. Any winnings obtained through such means will be void.
- Depositing funds originating from criminal activity or money laundering.
- Operating or participating in any scheme to abuse the bonus system.
Intellectual Property
All content on the Betanora Casino platform, including but not limited to graphics, logos, game interfaces, text, and software, is the intellectual property of Betanora or its licensors. Reproduction, distribution, or commercial exploitation of any platform content without express written permission is prohibited.
Limitation of Liability
Betanora Casino provides services on an as-is basis. While every effort is made to maintain uninterrupted access, the platform does not guarantee that services will be error-free or continuously available. Betanora’s liability to any player is limited to the amount held in that player’s account at the time of any claim. Betanora accepts no liability for indirect, consequential, or incidental losses.
Amendments
Betanora reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address on file. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the laws of the applicable licensing jurisdiction. Any disputes arising from the use of Betanora Casino that cannot be resolved through the internal complaints procedure may be referred to the relevant regulatory authority or an approved alternative dispute resolution body.
Contact
For any questions regarding these Terms and Conditions, please contact the Betanora support team at support@betanora.org.